Strategic Communications actively tracks all requests received, and our work is prioritized daily to ensure our efforts align with organizational goals and needs.
Use the Help Desk to submit a Marketing & Communications ticket. Be sure to fill in as much information as possible. If details are missing, requests are delayed while the necessary information is gathered. The most important guiding principle is working backward from the date of the event or the date materials are needed. We suggest submitting a ticket a minimum of 6-8 weeks prior to your deadline.
Our team evaluates Help Desk Tickets weekly, adds them to our prioritized workflow, and keeps you in the loop on project progress. A meeting may be necessary depending on the scope of the project to determine appropriate solutions.
If applicable, clients receive a proof via email. Clients then make edits, changes, and suggestions for the final proof.
Be sure to have more than one person check all pertinent information such as dates, times, email addresses, phone numbers, etc. When working on something for long periods of time, details are easy to overlook. Other people can bring fresh perspectives and help spot mistakes.
Once a project has reached completion, clients need to confirm final approval via email. Final approval allows the designer to prepare the project for its intended output—electronic or print. We do not output any project without final approval. Final approval indicates that all materials have been reviewed and approved by the appropriate parties involved with the event or project.
Quotes & Purchasing