Colleague Resources

The Customer Center can be searched to find helpful information and specific solutions.

• To access the Customer Center, log in or create an account.

Ellucian Sign In Screenshot



Ellucian Customer Center Welcome Screenshot

Ellucian Research & Documentation Articles

Review Colleague documentation about different products and services.

• The USE links feature documentation on how to use different modules.
• RELEASE DOCUMENTATION links detail changes made with each new update and patch.

Colleague Documentation Articles Screenshot

Example screenshot of several Colleague articles listed in a sample section.

For help with fields and processes, access the Web UI General Help area in the side navigation menu to reveal Process and Field Help options.

Sceenshot of the General Help Section in the side menu. Notice the PROCESS and FIELD HELP options.

Explore Ellucian Colleague Training Videos; some are free and others are part of a paid training series.

Screenshot of Ellucian Colleague Training Videos

Take a deep dive into the Colleague Technical Reference Library.

Learn more about higher education solutions on the Ellucian Higher Education Blog.

Check for internal resources at the locations listed below.

• Google Drive
• V Drive (contact IT for access via a Help Desk Ticket)
• Info for Faculty & Staff webpage
• Faculty Resources webpage

Screenshot of Google Shared Drive Resources



Screenshot of V Drive access through a Windows PC network.