Use this helpful guide to Update or Add/Delete/Edit your Phone Numbers in Self-Service!

 Step 1 | Log in to Self-Service.

 

Step 2 | Click on the person/profile icon located in the upper-right.

Self-Service user screenshot

 

Step 3 | Select the User Profile option from the pop-up menu.

Click User Profile closeup

 

Step 4 | Scroll down to the Phone Numbers section. You will see your current phone number(s) listed.

View Current Phone Numbers

 

Step 5 | Make your edits as needed. 

To add a phone number

  • Click + Add New Phone.
Enter Phone Number screen
  • Note: Be sure to choose the phone type when adding a new phone number. For example, when adding a mobile phone number, choose the Cellular Phone option.
Choose Cellular Phone step
  • Complete entering the phone details, and click the Add Phone button.
  • You will receive a success message.
Successfully updated user profile

 

To edit a phone number

  • Click on the pencil icon. Make the appropriate edits, then click Update Phone button.
Update Phone Number screen
  • You will receive a success message.
Successfully updated user profile

 

To delete a phone number

  • Click the circled x icon. 
Remove Phone Number screen
  • You will be asked to Accept or Cancel this step. To delete, click the Accept button.
  • You will receive a success message.
Successfully updated user profile