BEGIN:VCALENDAR
PRODID:-//Hannon Hill Events//Cascade CMS//EN
VERSION:2.0
X-WR-CALNAME:Customer Service Excellence Professional Development
X-WR-TIMEZONE:America/New_York
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:19700308T020000
RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:19701101T020000
RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU
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BEGIN:VEVENT
DTSTART:20260729T080000
DTEND:20260729T163000
DTSTAMP:20260624T141005
UID:fac415f40a0000ec51be2fdc697c11dd
CREATED:20260624T135335
DESCRIPTION:Discover and develop key skills for delivering exceptional cus
 tomer service.
LAST-MODIFIED:20260624T140959
SEQUENCE:0
STATUS:CONFIRMED
SUMMARY:Customer Service Excellence Professional Development
TRANSP:OPAQUE
END:VEVENT
END:VCALENDAR